The emotions They are a fundamental part of our lives, and it is no different in the labor sphere. In fact, emotions can have a huge impact on our performance and well-being at work. In this article, we will explore the importance of emotions at work and how they can affect our productivity and job satisfaction.
The relationship between emotions and work has been the subject of study in organizational psychology for decades. A study carried out by Barsade and Gibson (2007) found that positive emotions in the workplace were related to higher job satisfaction and better performance. On the other hand, negative emotions, such as anger and frustration, were related to lower job satisfaction and worse performance.
The importance of emotions at work is also reflected in the theory of emotional intelligence. According to this theory, the ability to recognize and regulate our emotions is essential for success at work. A study carried out by Lopes et al. (2012) found that emotional intelligence was related to better job performance and greater job satisfaction.
Additionally, emotions can also affect how we interact with our co-workers and customers. A study conducted by Grandey et al. (2013) found that employees’ emotions affected the quality of customer service. Employees who experienced positive emotions, such as joy and satisfaction, provided better customer service than those who experienced negative emotions, such as anger and frustration.
Another important aspect of emotions at work is their relationship with work stress. Workplace stress is a common problem in many workplaces and can have a negative impact on the health and well-being of employees. A study carried out by Kim et al. (2015) found that positive emotions in the workplace were related to lower perceptions of work stress.
In short, emotions are an important part of our work lives and can have a big impact on our performance and well-being at work. Positive emotions are related to higher job satisfaction and better performance, while negative emotions are related to lower job satisfaction and worse performance. Emotional intelligence is also essential for success at work. Additionally, emotions can also affect how we interact with our coworkers and customers, and can have an impact on work stress. Therefore, it is important to recognize and regulate our emotions in the workplace to improve our well-being and work performance.