The general terms and conditions established below regulate the use of the content and services provided by the Santa Fe de Bogotá Foundation and the Santo Domingo Foundation through the web portal called . Once the user enters the web portal, decides to use the services, content and other materials, they accept the adhesion and acceptance of all the conditions mentioned below.
It is an initiative of the Santo Domingo Foundation with the support of the Santa Fe Foundation in search of a solution to various mental health problems that have been occurring and that have increased with the COVID-19 Pandemic.
Fundación Santa Fe de Bogotá and Fundación Santo Domingo reserve the right to modify or add new conditions, without prior notice, which will be incorporated immediately and will become effective, once included in this document, and will be applicable to all users.
Information and Services
The use of information from the web portal in other information resources is permitted with prior authorization from the institution as long as its authorship is acknowledged. The user who contravenes must be subject to the civil and criminal sanctions established by the copyright law at the national and international level.
The user also accepts and acknowledges that the Santa Fe de Bogotá Foundation and the Santo Domingo Foundation are not responsible for any claim, loss or damage (direct or indirect) derived from or related to the use or reliability of the contents of this web portal, except cases in which liability is covered by law.
The Santa Fe de Bogotá Foundation may modify, update and/or delete contents of the web portal without prior notification to its users, but is not responsible for the information or data entered into the website by third parties.
For the use of the online medical guidance service through the chat that is operated with freshchat from freshworks, the user’s understanding and acceptance of specific terms and conditions is necessary.
Privacy and confidentiality
The Santa Fe de Bogotá Foundation and the Santo Domingo Foundation consider it a fundamental objective to guarantee and protect the privacy and confidentiality of the personal data of its users, in accordance with current legislation.
The user can freely navigate the web portal; However, to access some specific services on this website you must register personal information and the user voluntarily decides whether to carry out the process or not.
Any communication or material that the user transmits to the web portal through its tools or email, chats, forums or any other way, including any question, comment or suggestion, is and will be treated as non-confidential and the user will assume exclusive responsibility. Of the same. On the contrary, any other personal data (name, age, address, telephone number, ID) that the user provides for the use of the services and/or content on the web portal, are confidential and will not be delivered to third parties for the purposes commercial or of a similar nature.
Learn about our Personal Data Protection Policies.
Santa Fe Foundation
Santo Domingo Foundation
Monitoring
The Santa Fe de Bogotá Foundation and the Santo Domingo Foundation monitor the browsing of its users and the results of this monitoring may be used for different purposes, as long as they do not reveal personal information.
For this monitoring, this web portal uses the IP address of your computer (unique number used by any electronic device connected to the Internet to identify itself and communicate with others), the time and duration of your visit. This information is not used to identify users or for any other purpose.
Links (link)
Links from this web portal to third parties: The web portal may contain links to pages/websites outside the Santa Fe de Bogotá Foundation and the Santo Domingo Foundation that contribute to providing information, updates and training to its users, however, the institution will not be responsible for the availability of the itself, nor of the policies or practices of said links that appear on the web portal. The links presented on the Web portal are subjected to a rigorous quality evaluation so that there are always reliable Web pages.
Third party links to this web portal: The Santa Fe de Bogotá Foundation and the Santo Domingo Foundation is open to organizations or individuals creating links from the home page or to individual pages within our Web portal without the need to request approval; However, organizations or individuals are requested to comply with the following conditions:
• Links must not be used in a defamatory context.
• The URLs of the web portal may change without prior notification to those who link it.
• You cannot copy the FSFB logo or any of its brands to create links.
• Creating a link with the web portal does not commit or require the creation of a reciprocal link.
About advertisements and publicity
All advertisements on the web portal can be identified by users in the spaces: Home, About Us, and in the Specials section.
The Santa Fe de Bogotá Foundation and the Santo Domingo Foundation do not contain any type of advertising for other organizations and/or products, it only advertises services or products exclusive to the FSFB.