The National Police and Orange have collaborated in the course “Secure with your mobile”an initiative to end the digital divide among the elderly framed within the free workshops “Seniors Connected” of Orange, which have already helped more than 4,000 people over the age of 65 to improve their digital skills, increase their security in the use of digital devices and promote their autonomy.
The National Policetogether with the telecommunications company Orangehave come together once again in the project “Mayores Conectados” to reduce the digital divide between the old people. In order for the elderly to take advantage of the benefits of digitization safely, specialized agents gave the course “Secure with your mobile” in the space Orange Digital Center in Madrid, as well as in more than 50 Orange stores throughout Spain.
Technology can significantly improve the personal autonomy and quality of life of the elderly. However, the Lack of knowledge can hinder access to the benefits offered by digitization through a mobile phone. For this reason, the National Police and Orange have collaborated in helping the elderly to overcome the
The practical meeting “Secure with your mobile” was held with the aim of familiarizing people over 65 in the use of smartphones. In the workshop they were informed of both the benefits as of the technology risks.
In addition to face-to-face training at the Orange Digital Center, these free workshops are also given in more than 50 Orange stores throughout Spain. These always dynamic, entertaining and, above all, practical sessions are open to everyone, both Orange customers and non-customers, who want to learn to use technology safely and effectively.
This public-private collaboration in which agents of the program “Greater Security Plan” of the Police give technology workshops to the elderly, the digital inclusion of the elderly in society is consolidated and promoted.
Workshops to avoid digital exclusion of the elderly
The It is still a problem in our society, especially for older people. According to the report ‘From networks to competition’ UGT, 95% of people who do not use the Internet are over 55 years old and 40% are between 75 and 84 years old. Furthermore, 10% of the population is at risk of digital exclusion and this problem increases with age. This highlights the importance of training and the implementation of public policies to eliminate current barriers.
To address this problem, Orange has made available to the elderly the “Connected major workshops”. These face-to-face workshops are very practical and dynamic and have already helped more than 4,000 people over the age of 65 to overcome their fears, become more independent and improve their quality of life taking advantage of all the potential that technology can offer them. The average satisfaction of the participants is 9.8 out of 10.
Improvement of digital skills
The project “Seniors Connected” de Orange offers a solution for the digital divide in the older population. The initiative consists of digital training workshops adapted to the needs of the participants, with the aim of promote their autonomy and empowerment in the use of technologies.
The program has been designed with the collaboration of the elderly, so that each workshop focuses on their needs and motivations. The result is a progressive, free and effective learningwhich helps the elderly to overcome their fears and limitations in the use of digital devices.
The three objectives of this project are:
- encourage autonomy of participants in the use of technologies
- increase your security in the use of digital devices
- empower them so that they can continue learning and taking advantage of the digital world in their day to day
The workshops are given by a team that stands out for its listening and understanding skills, which allows each participant to learn at their own pace and focus on what they really need to improve their daily lives. As a result, more than 86% of the participants improve their digital skills after completing the program.
Heis an opportunity for break down the barriers that prevent the integration of the elderly in an increasingly digitized world and improve their emotional well-being. Also, the program is completely freewhich contributes to its accessibility and demonstrates Orange’s commitment to promoting digital equality and social inclusion.
As pointed out Patricia Acosta Soler, Sustainability and Digital Equality manager at , “There is no doubt that one of the keys to success is the great listening skills of the entire team that organizes and delivers the workshops”. And it is that he is a project co-created with the participants from the understanding of their needs and their motivations. Therefore in them, “everyone can learn at their own pace only what you need to improve your day to day”, he concludes.