The ability to dialogue, exchange points of view and empathize with people is our best asset to solve any problem in our daily lives. But we are not always able to engage in a proactive and decisive conversation; many times we allow ourselves to be carried away by anger or annoyance, causing our minds and reason to become clouded. But it is clear that speaking people understand each other, that is why, in this Psychology-Online article we are going to discover you how to resolve a conflict through dialogue. Here we give you the best tips and tricks that you need to know so that, from now on, any problem or misunderstanding can be resolved in a positive and constructive way.
In order to resolve any kind of conflict it is It is essential to opt for dialogue. In fact, even our proverb has an expression that mentions this decisive ability: “People understand each other by speaking.” There is no more effective and constructive tool than engaging in a serene and calm conversation to solve any type of problem that may have arisen between two people (or more).
So why is it so difficult for us to use this technique when we have a problem? Basically because we let ourselves be carried away by emotions, because of anger, anger or pride, and these feelings prevent us from carrying out a rational and civilized conversation with the person with whom we have become angry. However, it is essential to learn to control emotions and prevent them from controlling ourselves. And being able to dialogue and respect the turn of words is the beginning of much healthier and more beneficial relationships. In this other article we give you and that will help you better control your attacks.
The bases to resolve conflicts with the dialogue are:
- Active listening: it is not only about expressing your opinion but, above all, about listening to and understanding that of the other person
- I respect: you have to respect the other person’s point of view and not attack it. He feels this way and, therefore, you have to listen to him and respect his feelings and thoughts.
- Try to understand him: It is important that you both try to understand each other, it is not only about talking and listening but, above all, that there is understanding on both sides
- The importance of sincerity: If while you are talking you are not honest with each other, the conversation will be of no use and the situation will not be resolved. Don’t be afraid and really express what you feel
It is inevitable that, in our daily lives, there are conflicts. For this reason, instead of solving them by shouting or arguing uncontrollably, we have to learn to manage them in a proactive and positive way. A conflict can help us improve as people and the relationship can also improve.
In this other article we help you because, normally, it is at the level of our life where there are the most conflicts.
If you want to know how to resolve a conflict through dialogue, it is important that you take into account a series of tips that will help you put end the dispute in a constructive and positive way. Below, we give you the tricks that you have to keep in mind to be able to solve this problem and recover your relationship in a healthy and optimal way.
Speak and listen: respect the turn to speak
In a dialogue there are two people who have to speak and exchange feelings and points of view. Many times, we become overwhelmed with emotions and begin to “vomit” everything we have inside without taking into account that in front of us we have another person affected by the same issue. Therefore, it is not about emptying yourself but simply about expressing yourself and also listening to and understanding the other point of view. Respect the turn to speak, let the other person express themselves and speak as they need and, thus, you will be able to understand each other.
A quiet and relaxed place
The environment in which you have the conversation has to be prone to dialogue and understanding. In the same way, the attitude of the two involved also has to be ideal to talk and solve the problem. Therefore, avoid bringing up the topic while you are cooking or working. Wait until you are relaxed and both of you are ready to talk and resolve the conflict. In the same way that two do not argue if one does not want to, two people do not make peace if one does not want to.
Choose the right moment
If you want to talk to your partner, your child, your friend, etc., it is important that you choose the right time to do it. We have to have a little psychology and keep in mind that not all times are good to face a conflict. Ideally, that person is relaxed or, you can also tell him/her that you have to talk to him/her and decide a time of the day or week to talk about it.
Control anger
To resolve a conflict through dialogue, it is important to use the most rational part in the conversation and leave aside the emotional part. We should not let ourselves be carried away by anger, sadness, crying, etc., but we have to be decisive and find a solution to the problem. Managing emotions and controlling them is essential so that the conversation does not turn into an argument and reproaches begin to surface. Therefore, if at any point during the conversation you see that you are getting more nervous than normal, take a deep breath and try to keep a cool mind. Anger will not lead you to a successful outcome and what you have to do is solve the problem rationally.
Reach a conclusion
Many times, when we start to talk and express our feelings, we may find that, in the end, we end up talking about everything except what is really happening to us. It is common to go around the bush and start talking about other related things, but we recommend that you be very aware of whether that is happening and, if so, get the conversation back on track. Now you are talking about a specific issue and, that issue, you have to solve it. Later and on another occasion you will deal with everything else that is appearing but, now, you have to be decisive and reach an agreement or a conclusion about the conflict. Only then can we say that it has been completely resolved.