Today the Medical Center is “golden seal”in quality of health care. It is part of the select group that in the world are qualified with the highest quality. International accreditation was conferred by the Joint Commission International (JCI), the organization with the most experience in healthcare accreditation in the world. (See box: “Maximum world accreditation organization”).
An exhaustive process, carried out by foreign auditors, concluded that the clinical processes, services and human groups are integrated and committed to a quality care policy.
The experts toured each space, each service and evaluated first-hand, in a meticulous and detailed manner, the care protocols, the human groups in their daily performance, from day to day, as well as the response to specific eventualities.
Of the 1,076 measurable processes, 1,072 (99.6%) satisfactorily met global quality standards. The evaluators highlighted the clarity and precision in the understanding of the different standards and measurable elements. Technological resources and patient safety, as an established culture, among the best qualified.
According to doctor González, in these years the institution “It has been prepared in infrastructure and technologies in accordance with the development of health in the world and the human team, with effort and dedication, to adjust to increasingly demanding quality care standards”he asserted.
The international accreditation process is one of the most complex. The rigor of the international audit can lead to the institution visited not meeting the requirements and not being accredited; that, therefore, a second and even a third visit be scheduled throughout the year, to review again or that only some services are accredited.
“For us it is very satisfying that on the first visit we receive the highest distinction of international quality and that it is for all our services. It fills us with pride to know that we are doing things well, with excellence”emphasized Dr. González.
Among the aspects that most attracted the attention of international experts, is the culture of service and patient safety and safety in general, typical of all the institution’s processes. Infection prevention and control were also highlighted.
The management of the contracts, with a very good definition of the quality commitments that the contractor acquires, and the follow-up and compliance with said commitments, were also counted as favorable points for the auditors.
Likewise, they highlighted the existence of seven safe management programs for buildings, supplies, people and their belongings. They highlighted the safe management of technologies, hazardous elements and waste, the management of emergencies and disasters, and fires. These programs seemed complete and very accurate.
They were struck by the cleanliness and neatness of the different services, the signposting of the facilities, the cleanliness of the kitchen and the management of food safety. Technovigilance and pharmacovigilance programs were positively valued.
Today at Centro Médico , it is the first institution in southwestern Colombia with the highest international accreditation granted by the Joint Commission International. The Fundación Cardio Infantil – Institute of Cardiology, Fundación Cardiovascular de Colombia – Instituto del Corazón, Hospital Pablo Tobón Uribe and Hospital Fundación Santa Fe de Bogotá join the select group of prestigious health institutions in Colombia with this recognition.
The Medical Center is part of the select group of 588 accredited institutions in the world (hospital program) with a gold seal in JCI accreditation.
JCI Accreditation is considered the gold standard in global healthcare. In the next few days the Medical Center You will receive the insignia golden shield that accredits you as the winner of this international recognition.
“Throughout our 40-year history we have not been inferior to the challenges set and this was no exception. We will continue to work intensively on compliance with quality standards. Accreditation is very beneficial for our organization, but most importantly, it is definitely more beneficial for our patients, their families, the health sector, and the community in general.” Dr. Gonzalez said.
“This achievement is the result of continuous and persistent work by our entire human team. Thank you all for your commitment.”said, finally, the Manager of the Medical Center.
World’s highest accreditation organization.
Joint Commission Today, it is the organization with the most experience in healthcare accreditation in the world. It has been dedicated to improving the quality and safety of healthcare and social healthcare organizations for more than 50 years. It currently visits nearly 20,000 organizations worldwide, with a view to obtaining accreditation. The information and experience gained from evaluating these organizations is used in turn to periodically update the standards, thus adapting them to changes in health services.
In 1996 the Joint Commission International (JCI)a division of the Joint Commission which has the purpose of improving the quality of care in the international community, facilitating accreditation services throughout the world. To ensure the international applicability of the standards, they are agreed upon by a group of experts and opinion leaders from the five continents. The evaluation process of the JCI it is designed to adapt to the legal, religious and cultural characteristics of each country.